Reviews

People say the Nicest things about us . . . .

 

Mike Alexander
Mike Alexander
20:00 26 Feb 20
Very happy with service and for competitive price. Very quick to respond and very knowledgeable about various issues concerning water heaters. Ended up replacing two old tank type heaters with one tankless type. Really happy so far!
Nancy L
Nancy L
20:54 22 Jan 20
After calling 7 different plumbing companies we decided on Houston Water Heaters. From the first phone call to the signing of the invoice it was outstanding customer service! Prompt service and the technician called to ask if they could arrive earlier. Edward and Chuy were fantastic. Very knowledgeable and great customer service. They were very respectful throughout the entire process. Cleaned as they went. Educated me on the water heater and took their time to explain to me the process. If you are struggling on who to call for your water heater issues... The search is over. Call Houston Water Heaters.read more
Anand Pajjuru
Anand Pajjuru
19:01 14 Dec 19
They are very professional and suggested the right options. Old water heater was leaking and we had to replace with new one. Houston Water Heaters sent two guys (Daniel and other gentleman), they did replace the equipment in an hour or so and job was neat.
S F
S F
19:41 30 Sep 19
Excellent authority on water heaters, they know tank style and tankless and will provide a free consultation with quote over the phone. Read their amazing reviews, look at all the pictures, and once you call you’ll see why this is the place to replace your water heater in Houston!
Katrina Clark
Katrina Clark
15:00 12 Jun 19
Love their website! Very user friendly and efficient. I am very happy with my transaction and would recommend Houston Water Heaters. Thank you!
My Ritchie
My Ritchie
19:35 08 May 19
Houston Water Heaters is amazing!!! Please go with this company if you're needing a new water heater. They'll give you the exact price over the phone so you don't ever get any surprises later on - everything is included with the price so you're not getting stuck with added fees when they come to install it. Installation was quick, seamless and really well done. Afterwards, they walked me through how to take care of it and what to expect if the water alarm goes off. Really happy that I went with them and will recommend them to everyone I know! Thanks again!
Jacob Wexler
Jacob Wexler
21:57 02 Mar 19
We just had the best experience with this company! They showed up at the time they said they would show up. They installed our water heater and cleaned up in no time! I would highly recommend this company to anyone I know!!
Cindy Lopez
Cindy Lopez
14:49 22 Feb 19
We would recommend Houston Water Heaters to anyone in the market for a water heater...they promptly contacted us back after hours when dealing with a failing water heater & were so kind to answer all of our questions/concerns - showed up for appt extremely knowledgeable & did a fabulous professional job!
Tony
Tony
21:24 25 Jan 19
Steve was awesome in explaining everything to me. The plumbers showed up and got everything done in 1.5 hours. The pricing was the best I've found after getting 4 quotes. 700 dollars cheaper than a comparable system from Home Depot.
Tony
Tony
21:24 25 Jan 19
Steve was awesome in explaining everything to me. The plumbers showed up and got everything done in 1.5 hours. The pricing was the best I've found after getting 4 quotes. 700 dollars cheaper than a comparable system from Home Depot.
B Cooley
B Cooley
18:17 26 Nov 18
Absolutely the BEST!I had a prior commercial experience with Steve, so knew I could trust him with my home. He took EXCELLENT care of me!Anton and Carlos both SO PROFESSIONAL and knowledgeable. Respected my home, answered questions...just wonderful!I am not a fan of Rheem..but so glad it was these guys putting it in. HIGHLY RECOMMEND:-)
John Wilds
John Wilds
19:44 16 Nov 18
I called last night about 7:30 and they helped me figure out (based on prices of tankless) exactly what I wanted to do, and then told me they could be there the next day and the plumber would call me in the morning. I got a call about 9:30 that said they would be there between 11 and 12. They were there right around 11:20 and they were done by 12:30. David and Luis, are top notch. Start to finish right at about an hour. Replaced the cutoff valve, re-plumbed everything, added a heat shield to the underside of the roof to bring it up to code, resealed the vent up on the roof, even oversized the drain pan because there was room to do so. They pulled a city permit so everything is legal. They kept everything very clean, and they went over how to light the pilot, and some technical changes from my old water heater to the new one. This place has good prices and does good work. I would definitely use again and recommend to others.read more
J Weatherington
J Weatherington
14:57 26 Oct 18
On time to the minute. The appointment time was exactly as agreed. Not like many service companies who give you a “time window”. Informative, polite staff. you actually talk to people who have knowledge of the products they sell.Swapped out my old attic hot water heater like magic.
A. W. Galli
A. W. Galli
19:11 15 Oct 18
Absolutely the most pain-free plumbing experience I've had...ever! Not only were they price competitive, but they were FAST...same day service without any sort of "emergency" charge. Anton (the plumber) was efficient and friendly and did his job with excellence. No one likes to have to replace a hotwater heater, but Houston Water Heaters made it a hassle free, cost competitive, and friendly event. I will definitely use them in the future.
Keith Robling
Keith Robling
17:59 12 Oct 18
Daniel and Zac did great workmanship to get me up and running quickly (within the same day) with a new, affordable water heater, as well as relocated the vent cap and pan drainage that is now up to code!
Angela Ashley
Angela Ashley
14:33 07 Oct 18
I have to give Houston Water heater a 5 star rating !!! My mother Francis A. called them and told them her situation and they came over and went right to work !! They were professional efficient honest people !! My mother is very happy with your service and that's priceless ! Keep doing what you do !! I will tell everyone or anyone about your company !! You are AWESOME !!!
Peanut Gordon
Peanut Gordon
15:28 25 Sep 18
It has been a few months since we had our two water heaters replaced through Houston Water Heaters and still no complaints! Both are functioning properly and after hearing what our neighbors paid on NextDoor to a big name competitor this was a steal. Immediate availability, better prices, and exceptional service. Call and ask for the owner Steve Williams!
April Roberts
April Roberts
13:43 29 Jul 18
Excellent and helpful customer service from beginning to end! My hot water heater went out and I called the home warranty company. They company they sent out would take 7-10 days to replace. At the end of the day, I frantically looked up another company and found Houston Water Heaters. Since I'm a first time home buyer, all of this was new to me. Frank on the phone walked me through my options and scheduled a tech for the very next morning. The tech called me that night to verify what I needed and what time he'd be there. He showed up on time and was very helpful and kind. My water was turned off due to renovation so he patiently walked me through how to fill the tank and light the pilot once it was back on. On their way to the van, we realized that we could turn the water back on. The guys then went back into the attic and finished the job for me so I wouldn't have to call another tech out. Really, it was the best experience I've had during my home renovation. And, the bill was exactly what they quoted me over the phone!read more
Franklin G
Franklin G
22:26 25 Jul 18
Called them in the morning and they replaced my water heater located in upstairs attic later that same day. Provided a quote over the phone which is what they charged upon completion, their price was $500 less than ARS from home depot and this included the new heater along with labor, all brand new water connections, pan, and a leak alarm. The two Plumbers were extremely professional and friendly, explained possible attic ventilation issues, and showed me how to relight pilot if it goes out. Will definitely be referring to family and friends
Belle L.
Belle L.
21:50 23 Jul 18
Our hot water heater had went out over the weekend, Called these guys at 10am and told them the issue and by 1pm we had 2 technicians knocking at our door and replaced our water heater and hauled off the old one, They were very informative and asked if we had any questions, they were very professional, nice & helpful, I HIGHLY recommend this company! Thank You Guys!!RaQuel & Corey
Alan Poe
Alan Poe
17:01 11 Jul 18
Great company!!! Called them on a Monday morning and by the end of the day I had a new gas water heater installed and working. City of Houston inspector certified all was good. One of the best customer service experiences I have ever had. If only every company could be like these guys.
Darryl S
Darryl S
14:26 06 Jul 18
Absolutely an honest; professional and 1st class company to deal with! From Steve Williams (Owner) to Daniel Zack (Plumber) these guys are consummate professionals and 2 factors really impressed me! 1st - Steve saved me money by selling me what I really needed and not what i wanted and explained everything in detail up front as did Daniel when it came to the installation. They completely protected all carpeting before starting the job: picked everything up upon completion and the price quoted was the price paid and even included some items that were not discussed pleasantly to my surprise. 2nd - When i discovered my water heater had gone out it was mid morning: I had appointments till 13:30 and Steve said no problem; they'd be there at 14:00 and surprisingly they were finished before 17:00.Any one I know that will be needing a water heater in the future: I will tell them there is only one guy to call and that's Steve Williams at Houston Water Heaters!read more
Franklin G
Franklin G
19:00 13 Jun 18
Called them in the morning and they replaced my water heater located in upstairs attic later that same day. Provided a quote over the phone which is what they charged upon completion, their price was $500 less than ARS from home depot and this included the new heater along with labor, all brand new water connections, pan, and a leak alarm. The two Plumbers were extremely professional and friendly, explained possible attic ventilation issues, and showed me how to relight pilot if it goes out. Will definitely be referring to family and friends
James D
James D
21:20 06 Apr 18
Bought a State 40 gallon, 40 K btu water heater from these folks to install myself. Best price I could find. The water heater was at the store for pickup the day after I ordered it. Installed perfectly with new gas valve, water supply lines, and house supply nipples. Works great. Thanks.
See All Reviews Write a review

 

[yelp-reviews-pro business_photo=https://s3-media2.fl.yelpcdn.com/bphoto/8hA6KiaLgMb1_1x15nH-tg/o.jpg business_id=SxgWKMcW5e-iSqNGG5rQbw auto_load=true rating_snippet=true sort=1 min_filter=5 text_size=120 view_mode=list open_link=true lazy_load_img=true]

 

Text Us

Enter your information below and our team will text you shortly.
Required
Required
Required
Thank you for your submission and our team will text you shortly
Avatar

Hi there, have a question? Text us here!