Reviews

 Reviews

(Scroll to the bottom to write a review)

 

142 Comments to Reviews

  1. Joe says:

    The guys did a great job thanks Houston Water Heaters.

  2. Louis Banks says:

    Nice service, no surprises, made the appointment on time, same day service.

    Thanks

  3. Houston Water Heaters replaced our water heater with absolutely no problems. They were on time and installation was done in a few hours. David was very polite and I will use them again. Thanks Houston Water Heaters for great service.

  4. Houston Water Heaters replaced my water heater. They were very polite and did a great job. I will use them again.
    Thanks Houston Water Heaters for great service.

  5. Pamela Wike says:

    I had a great experience with having a new water heater installed. It was an emergency due to my current one was leaking. They came out installed a new one, brought me up to code and within the price quoted. Thank you, thank you!

  6. Edgar Walton says:

    I am very pleased with the service of Houston Water Heaters. Joe took my order, scheduled a crew based on my timing. The crew arrived on time and replaced my water heater in about an hour and a half. Great Job and priced right.

  7. K. Hughes says:

    Houston Water Heaters arrived the next day (right on time!), charged us exactly what we were quoted on the phone, cleaned up the area, and was courteous/professional!!! A completely hassle-free experience – THANK YOU!

  8. Mrs. Davis says:

    Just like every other family we have a thousand things going every week and we don’t have a money tree growing in the back yard. My husband and I heard a lot of popping sounds coming from the attic. It did not take long to figure out that the hot water heater was the source of the noise. We had tried to ignore it for a while but it soon became VERY loud. We called a local company; we live in the Clear Lake area, and had to wait 2 days for them to come to the house to give us a price on replacing the hot water heater. During that time we made other calls and even talked to a friend we know who works for a plumber looking to get an idea on prices.
    It was the beginning of the 4th of July week when I called Houston Water Heaters on a Saturday and did not really expect a return call, but sure enough a gentleman named Steve promptly returned my phone call! I was shocked to find that not only could they come out and replace our hot water heater right away, but they could do it for $200 less than any other company we talked to. It was so nice not to have to make an appt. for someone to come out just to give you prices!! When the installers came out, they took great care to protect my carpet and floors while working in my attic and they were careful to watch where the hot water was drained off to so as not to destroy any of my landscaping! When they were finished, they cleaned up everything as if they had never been here. The men were courteous at all times they, called me prior to my appointment to let me know they were on their way, and while working they kept me informed of the progress of the job. Once done they answered all my questions fully before leaving and made sure I had the necessary paper work.
    If ever I need another hot water heater, or when my parent’s hot water heater finally gives out, I will definitely make sure that Houston Water Heaters is the company that does the job. I felt very confident in the work that was done. That, their prices, coupled with the fact that I have had no problems with the heater is all anyone can expect!
    I would recommend them to anyone needing a new hot water heater installed!!!!
    M Davis

  9. Robert Duggins says:

    Joe Navarro was in charge of my installation. He was prompt, curteous and very efficient. I gladly refer
    prospective customers to this company. They were a pleasure to do business with and have competitive pricing
    as well.

  10. George Odom says:

    I would recommend Houston Water Heaters. They were very competative with other prices I reviewed . They scheduled my install the next day, the installers were right on time and finished the job in a couple of hours and did a great job.

  11. wayne earle says:

    Their rates are competitive. They offer prompt (same day in my case) service. No hassle, courteous staff and no mess. Recommended highly.

  12. Orren Dinwiddie says:

    Decent prices with excellent, timely service and friendly crew.

  13. Gene Bravo says:

    The best price I found with a high quality product. Called and had new water heater in half a day. Very professional sales person who answered all my questions and concerns. Installation crew was also very professional and did a great quality job with the installation and also answered all my questions about the water heater. Very pleased and would highly recommend Houston Water Heaters.

  14. Kent Harms says:

    I was impressed with the quick response and quality of work from David at Houston Water Heaters. Thanks!

  15. Nan McDaniel says:

    After shopping numerous places Joe gave me the best price on a new Rheem water heater. David did the installation. He was very through and polite. I will use these people again.

  16. Christopher Parrott says:

    Im very happy with the level of workmanship these men do the job right and same day sevice is well grate . I called around to three other big box stores I.E. ( home depot lowes and well best they could do was to charge the same $$$$$ and low quality water heater and maby instal next day not good . Clean instal Joe is very nice and nolageable answerd all my quetions ! over all grate job thank you very much.

  17. Leslie Jerez says:

    Thank you, Houston Water Heaters! They were able to give me a next day appointment and show up at the time promised. The work was done quickly and efficiently and the plumber was very friendly. Thanks for helping us out at our new house!

  18. Jack Michel says:

    We were very pleased with the service that we received. We knew exactly when they would be coming. There was not a huge window of time to wait for their arrival. They installed two water heaters in our attic in a very reasonable amount of time. The young men were both courteous and efficient.

  19. We were able to take care of our water heater issues right away with Houston Water Heaters. My husband and me are both very busy educators with two toddlers. The fast convinience of the service was well priced. Everyone was very pleasant and thorough with explanations regarding the array of questions we had. We are very please with all of the services and attention given to our needs!

  20. James Frantz says:

    On 10-01-12 Houston Water Heater delivered a new Rheem water heater.
    David and Raynaldo were the expert installers.The installation was clean and professional.
    David saw evidence of water dammage around the heater exhaust pipe were it enters the ceiling. He crawled onto the roof and sealed the exhaust vent cap.
    I forgot to pick up my free water alarm.Called Steve and I received the new alarm several days later
    Thank you Houston Water Heaters,
    James Frantz

  21. Gamal ( Jimmy ) Wahby says:

    10/6/12

    Thank you for the outstanding Job. Your technicians replaced a 50 gallon water heater by a Rheem one in a timely manner

    GAMAL WAHBY

    13902 Marbledale Ct.
    Houston TX 77059

  22. John Kinzer says:

    I am very happy with the service provided by the technicians that installed the water heater. They did a quick and professional install. I would highly recommend them. Thanks John.

  23. William Craigmyle says:

    These guys are good…they were on time, polite, professional, clean, quiet, and did more that they had to do. David also took the time to go over the job and the heater before leaving. No surprises, everything was exactly as quoted. I would recommend them to my friends (or anyone else).

  24. Christopher Jones says:

    The BBB A+ rating was a deciding factor. The website information is easy to navigate, and the phone support from Joe and technical advice from Steve was terrific. David Armstrong and his crewmate came out the same day (they were actually early), and did a very quick and efficient installation. Outstanding work at an excellent price, fully up to their BBB A+ rating. Highly recommended.

  25. Alicia Garibay says:

    Houston Water Heaters arrived on time and replaced my water heater within 1 hour of arrival, they wore booties over their shoes, and were careful not to spill anything on my carpeted staircase as they brought it down. They also swept up the floor in the area they were working. The pricing is reasonable. I called John Moore Plumbing and they quoted me over $2000.00 to replace it, my jaw dropped. They were trying to rob me in broad daylight, I don’t even know how they stay in business. The cost through Houston Water Heaters was less than half of the that quote and the lowest quote I received calling around. Thanks, Alicia

  26. John says:

    I was extremely pleased with Houston Water Heaters knowledge, advice, professionalism, and integrity from start to finish. All my questions were immediatley addressed by Steve and Joe. David and Ray did an outstanding job replacing my 2 old 50 gallon gas heaters with new Rheem models on schedule and as promised. I recommend Houston Water Heaters as a first choice to repair or replace your current water heaters. Great Job!

    John-Katy, Tx.

  27. Greg Nieto says:

    After having some concerns with the aging water heater in our attic and after a neighbor’s had leaked causing great damage, I did some research on the internet and was very impressed with the excellent reviews I found for ‘Houston Water Heaters’. I made my choice based on this and the website information. The purchase and installation was quick and went extremely smooth – less than 1.5 hours for the job. The workers were polite and left everything very clean for such a difficult messy job. Looking forward to some worry-free years and appreciate being able to trust a company for a job well done.
    Thanks ‘Houston Water Heaters’ for making this so easy!

  28. Michael George says:

    Called Houston Water Heater to get info on a new one as mine had just went out. Talked to Steve who gave me professional information as to what I wanted. After some computer searching he found the one needed. David and Raynaldo set up the time of installation. They came on time and did a very very professional job. Clean, fast, efficient, courteous, professional installers. Great job . Thanks again Steve. Will use your business again. Michael and Jeanie

  29. Stan Walker says:

    When I learned that I was in need of a new water heater, I started searching online. After researching new water heaters, I came across Houston Water Heaters on the web.
    I filled out the contact section and within a matter of minutes I received a call from the owner, Steve Williams. After speaking with Steve, it was apparent to me that Houston Water Heaters was the type of company that you look for to take care of your needs in a timely manner. I had spoke to Steve on a Sunday night and he wanted to set up the install for the next day.
    When I was able to get back with Steve to set up the install, he remembered our conversation details. For a company, let alone the owner to remember details specific to one persons needs means a lot in the business industry. I set up the appointment for the install and the installers were very punctual and the work quality was very good. The entire install took approximately an hour and a half. Oh, and the install was in the attic. If you decide to use Houston Water Heaters, you will not be disappointed with any aspect of this company.

  30. Michael George says:

    How little did we know that after the professional and quick service we received eleven days ago would lead us back to Houston Water Heater for help again. My eighty five year old mother’s water heater blew out and she would have been in real trouble had we not called Houston Water Heater again to come to the rescue. Joe set everything into action and within hours David called to say that He and Raynaldo were on their way. They came and performed their professional, efficient, clean service and did it with great attitudes as Mrs Jewell my mother attested too. She was so surprised the job was done in hours instead of days like she thought would happen.
    Thanks so much again everyone at Houston Water Heater. Jewell, Michael, and Jeanie

  31. Mike Blades says:

    When my hot water heater went out, I started looking for someone to replace it. Houston Water Heaters was the first place I called and told them I was shopping. Eight phone calls later, I was back with them. The customer service and direct answers were what I was looking for and didn’t get it with the other 7 phone calls. Needless to say, I went back to Houston Water Heaters. David and Ray came out and did an outstanding job. My heater was surrounded by a/c vents and they did the job without disturbing or damaging anything. Very impressed!

  32. Brian Prather says:

    After making the decision to replace my broken tank water heater with a tankless water heater, I contacted many companies about the replacement options. I decided to have Houston Water Heaters install a Navien NPE 240A. The installers were on time and professional. They were very careful when bringing the materials into the house and removing the old water heater. They did a good job explaining the system and filled out the warranty card to send to the manufacture.

  33. Smiley says:

    Juan and crew did a great job, also great price on new Rheem water heater. they were on time and installation was done in a few hours.

    Thanks

  34. Dee Alva says:

    Houston Water Heaters were a lifesaver! After 2 days of dealing with no hot water, I found HoustonWaterHeaters.com, gave them a call and provided same day service! They were there within 2 hours and installed my new water heater and were done by noon! I was so glad they were able to get it done and fast! Thank you so much! 🙂

  35. Connie Hillman says:

    I am very happy with the service I received from Houston Water Heaters. David and his helper installed 2 water heaters with new flex connectors and new drip pans in my upstairs attic. David was on time and very pleasant, professional, and efficient. I will recommend them to anyone that needs a water heater!

  36. Kaz Hamidian says:

    Once I obtained the estimate for my water heater replacement, I called a local plumber to make a comparison. It was easily determined that the water heater estimate was just and the same day replacement sounded even better. I made the appointment for the following day to arrange for a time off to be home. The workers, Mr. David and Mr. Ray arrived on time, worked very hard and completed the work less than couple of hours. The service was excellent and I was completely satisfied. Give them an opportunity to serve you and find out for yourself.

  37. Andrew Stackel says:

    Outstanding service, on-time arrival and great workmanship by David who installed our new water heater. It’s hard to imagine a better experience. We are pleased with our choice of equipment and dealer. Would gladly recommend this outfit to anyone in the market for a new residential water heater.

  38. AAMIR RASHID says:

    Very much satisfied with the work—It was done in time and with courtesy

  39. Charles Werner says:

    Great job. David and Ray worked a Saturday afternoon to install our new water heater. They were courteous and professional. Price was the same as quoted over the phone by Joe. No surprises.

  40. Rocco Coletta says:

    We are very happy with the service we got from Steve, and from David and his helper. They came on time, called before and were considerate about my own schedule.
    They did a great job, and it was done pretty quickly. We will definately recommend this company to our friends ( I already did).

  41. Jing Harlan says:

    Our water heater stopped working on 12/23/2012 Sunday night. On 12/24/2012, Christmas Eve, Steve already started to work for us; 12/26/2012 morning, two people team have arrived and they did a great job and we have a brand new tankless waterheater. . I already told two of my friends/clients about their service and product.

  42. Joe Melnik says:

    Steve, Just wanted to let you know that your team of Cantu and Juan did a hell of a job on the installation of my new water heater. It was raining sheets of water here in Cypress but they came on time did a very professional job in spite of the weather. They made sure the front door area was properly covered as well as the area they were working in. They worked promptly and efficiently and cleaned up perfectly after the job was done. They did not cut corners as I inspected their work after they left. They were also very personal and easy to talk to when I had questions. I would welcome both back to do any other work that might require plumbing around my house. You have a couple of keepers there.

  43. Agnes Oben says:

    I was shopping for a new water heater, called Houston Water Heater and talked to Steve. He adviced go with the Rheem. After doing a little research, I decided to with them. Called back and Ryan gave me a quote and set up and appointment. Juan and Osvaldo did an outstanding job. They were on time and the installation was quick. Great service, I will use them again.

  44. CORAZON FERRER says:

    I have been talking to steve of houston water heaters from the beginning to resolve my water heater problem. we have a tankless water heater that was purchased about 7 years ago but lately giving us just warm water and there is no real hot water. i came across houston water heaters online and left a message on their website and related my tankless problem and didn’t take long and got a call from steve and left me a message and also got an email too from him. i called him back and checked on prices so i can discuss it to my husband to decide whether will go for it. i got one estimate from another place but its way too expensive and steve gave me a pretty reasonable price on tankless but then my husband decided to go back to conventional water heater since its just the two of us in the house. so called steve yesterday morning to let him know..gave me how much it wll cost me and my husband agreed with it and they came yesterday morning ..and i was very worried how long it will take to get it done and for us to have hot water since we have something going on by 4 pm and definitely need hot water. sure enough by 2 pm we have hot water “yey….” sooo happy because we’ve been having this problem with just warm water for a long time….got it resolved after calling steve. the two guys who installed it were so nice and got it done quickly for us. thanks so much houston water heaters and i got my hot water back!!!

  45. Steve says:

    Yesterday morning I was scanning the web looking for a possible source for a replacement water heater. I found houstonwaterheaters.com and just a few hours later I had a new Rheem water heater properly installed at a fair price. They are amazingly quick, do a fine job and were a lot cheaper than one local big-name plumbing company I had talked to. I highly recommend these guys.

  46. Dennis Walden says:

    On Friday evening our electric water heater tank started leaking profusely. I called Steve around 9 AM on Saturday, and we had our new water heater installed before 1:30 PM the same day. Work scheduling was spot on as promised, and the work was very professionally done, including floor sweeping and water pipe insulation. I would recommend Houston Water Heaters to anyone needing prompt and efficient service.

  47. Elsa Carroll says:

    We need to replace our gas water heater as soon as possible. I was shopping around and called two different companies and turn out to be outrageous. I’ve called your company and spoke with Joe and he give me the quote for less for the same model as the other companies quoted me. Not only I save money they installed the water heater the next day and Cantu & Juan did a good job on the installation. I will recommend your company to all my friends.

  48. Donna says:

    I was in crisis! My water heater was leaking badly, and could have flooded through from my attic any minute……
    I found this out late on night from a general contractor, and it confirmed what 2 other plumbers had told me… I didn’t want to jump at the first opinion, so I searched the Web for reviews on different Hot Water Heaters. I was set on buying a GE or Kenmore (50 Gal Gas Tank) from Home Depot or Sears……. but It was a good thing I checked the reviews! Both GE & Kenmore had terrible reviews concerning the pilot light continually going out and the very poor service from Sears & Home Depot’s Service Contracts!
    During my surfing, I came across ‘HoustonWaterHeaters.com.’ I called the phone# on their website late that evening, expecting to leave a message…..but low and behold, Steve (the owner) answered the phone! I described my crisis, and after a few minutes of conversation, he made a recommendation I agreed with, and promised me a new Rheem Water Heater that could be delivered to me the very next morning! I received a call the first thing in the morning from the Installation Team, and they asked what time is best for me….we agreed on a time, and they showed up exactly on time, professional, in uniforms, and very polite (a nice surprise!)……they even wiped their feed at the front door…All I needed to do was open the garage door, and they did the rest! They knew what they were doing, cleared a path to my attic, and did their thing! They didn’t even have any questions – they knew exactly what to do…One hour and a half later, they were all done, and everything went so smoothly! They took me up in the attic to explain everything (at my request, since I am a first time home owner) and I was impressed with the way everything looked – clean and neat – and it was working with no harldy any down time! This was truly and answer to prayer theat night before! I had hot water a few minutes later, and the only difference I noticed was a little air in the pipes, which is normal.
    It was a seamless operation, and I highly recommend them to everyone…
    A huge plus is that fact that they will back up their work for the same number of years of the Manufacturers Warranty…..what a great option rather than having to deal with the Warranty companies yourself! After reading all those people that chose to ‘do it themselves’ to save a little $ – but they paid a heavy price in frustration and spending hours and hours on the phone with those other companies……which provided very poor service….typical of a large corporatation with an 800# – very impersonal too!
    If your time is important, and you want it done fast, and professionally, and RIGHT the first time – call this company!!!
    Thanks Steve, for ‘making my day!’

  49. Jack Yarbrough says:

    Upon arriving home on the evening of Feb. 13, I discovered a leaking hot water heater. I contacted Houston Water Heater via their website that evening and by the next afternoon the leaking hot water heater had been replaced. I also had one other hot water heater replaced since it was the same age as the one that failed. The guys who replaced the water heaters were fast, efficient and did not leave a mess. They did a great job!

  50. Mary Corry says:

    I called late this morning to inquire about a new water heater. The gentleman I spoke with was knowledgeable and nice. He arranged to have the new water heater installed today by David and Louis. They could not have been nicer, more professional nor more efficient. Very rare to have installers be so neat and tidy.

    The new water heater was a painless transaction (if you don’t consider having to pay for it). The estimate was dead-on though so can’t complain.

    I recommend this company to anyone needing a new water heater. Their people and service are superlative.

  51. Alfredo dela Paz says:

    I just want to let know I was very pleased with of services of your employees, they were very professional and efficiet in stalling the Gas Water Heater…..Thank You.

  52. benjamin sharpe says:

    I filled out the information requesting a quote, and, got a phone call within minutes. I received a very good quote and had my new heater installed the next day. Installation went well. Overall I’m very happy with the service I received and would do business with this company again.

  53. Terry Sims says:

    On 3/16/13, Houston Water Heaters replaced our existing hot water heater with a new unit. The two crew members were on time, communicated well and ensured that our floors were protected before the work began. I would highly recommend this company for future service.

  54. Greg says:

    I didn’t know who to go to for a new hot water heater so I searched the web and found HWH, did the background research – BBB, insurance, price comparisons, etc., all good. My installation went well – good communication, on time, knowledgeable and friendly HWH installers (not questionable subcontractors). I did find out that my price quote did not include the required City permit (aka tax!) – my only complaint. Bottom line – these guys are running a good business and I would work with them again.

  55. Kenny Todd says:

    I called Joe yesterday morning to inquire about replacing our water heater that had failed a couple of days before. Didn’t know much about this company beforehand but the experience was top notch. Joe got us scheduled up for the afternoon and David and Luis showed up on time, floor covers in hand, and did a great job with the installation. I would definitely use them again if the need arises.

  56. Jon Jacobs says:

    David and Luis arrived between 9:00 -9:30, just as promised. They both were very friendly and informative. I did not have them install the water heaters I had first ordered based on their evaluation and feedback on what would be best for us. They were still complete by 12:30 after removing and installing two heaters in my attic. Based on my experience and great service, you can trust Houston Water Heaters for competitive, timely service.

    Jon Jacobs

  57. Mark Arlinghaus says:

    David and Luis arrived within 1 hour of my initial contact with Steve. They were professional, knowledgeable, and courteous. They removed the old heater from my attic (2 flights of stairs) and put the new Rheem heater in place. They even checked the vent from outside on my roof. They caulked the vent from the outside and sealed up an area that had been venting for 6 years. The whole installation took about 90 mins. Drop cloths were used, shoes were off, not a mark on the floor, tile, or carpet and showed me all I needed to know. Great work. Very pleased and highly recommend their business. Incidentally, Steve was also very helpful answering my initial questions to help me make the right purchase of a new tank. Same day service on a Friday afternoon. Initial call at 12:00 and they were done by 14:30. Fantastic. Mark

  58. Robert Kane says:

    WOW…. night and day is all I have to say…..

    I 1st called Lowe’s…. I know silly me but I had a Lowe’s credit card and they “quoted” a decent price. But when their installers arrived, they more than doubled the installation price quoted. Thank goodness I didn’t allow them to go ahead with the install.

    Over the weekend I became more knowledgeable than I cared to be about water heaters.

    I left an inquiry on their site and was promptly contacted by Steve. He explained what to expect as far as price and recommended a good water heater ( I knew already what was good after scouring the internet for the weekend) He was a no pressure kind of guy, said he’ll send the guys and if for some unseen reason they needed to do more, I would be told 1st and if I didn’t agree his guys would go on their way.

    David & Luis arrived within an hour of my Talking to Steve…. they said everything looks fine as quoted and continued to do flawless work. I’m sure they went a little above and did things they didn’t need to do, move the washing machine and a couple of other things that the Lowe’s guys made such a big deal out of.

    Wish I had called them 1st and not dealt with a week of cold showers!!

  59. Michael King says:

    I was looking to replace my waterheater. Upon searching the internet, I came upon several sites. Finally, while on Houson Water Heaters’ site, I made a call to the company inquiring about purchasing a new waterheater. I was offered a great deal I couldn’t refuse. The day the two delivery guys came to install my new waterheater they were able to answer all of my questions that were asked. I would highly recommend Houston Water Heaters’ to others.

  60. Robert Weisman says:

    We needed a water heater replacement and found Houston Water Heaters to be very responsive and professional. Some other companies were almost impossible to contact or get real quotes from, but HWH immediately quoted a firm price and gave all details over the phone. They arranged for prompt installation and arrived when promised. Work was done very smoothly and neatly, with all floor surfaces protected, and it was complete in less than 2 hours. Installers even went up onto the roof to seal a leak around the water heater vent that was some letting rainwater in – without extra charge. Very good service.

  61. Kenny Todd says:

    When David and Luis were at our house a few weeks back replacing our faulty hot water heater, I asked about the benefits of tankless water heaters since our other hot water heater was constantly being drained. These two guys were very knowledgeable and provided us with some great insights. I called Joe a few days later and scheduled the installation. David and Luis were right on time again and really took great pains to ensure the job was done correctly. Overall, a great experience!

  62. Margaret Mills says:

    David and Luis did an excellent job installing my water heater. They explained everything
    very well and were quite pleasant. They called ahead of time and were here when they said.
    Much appreciated

  63. Raymond Ashcraft says:

    We were impressed with the service and professionalism of Houston Waterheaters. The price they quoted was the exact price they charged, they were very punctual arriving on the agreed upon time. David and Luis were efficient, friendly, and careful including using a drop cloth to protect the carpet when installing the 2 heaters. I would recommend them and would use them again.

  64. Norma Pryor says:

    Extremely pleased with the professional service and prompt response I received. Have been putting off replacing my 15-year old water heater. Made the decision on Monday, arranged service for Wednesday. The guys were prompt, professional, courteous, and worked liked crazy. Were finished within an hour. I wouldn’t hesitate to recommend them to any of my friends. Great Job!

  65. Kevin Dunn says:

    David & Luis recemtly came out to replace our water heater and did an outstanding job. They were on time and worked extremely quickly. Whole job done in less than 2 hours. They were very careful in bringing the old one from the attic and taking the new one up. Not a scratch on the walls and they used drop cloths from the front door all the way up the stairs to the attic entrance. Very professional. I would certainly recommend Houston water heaters and David & Luis to anyone. I plan to use them again whenever I have to replace water heater #2.

  66. John Pham says:

    Two installers came out and were right on time even calling after their last job to let me know they were on their way. Overall, the removal of the old and installation of the new water heater took around 1 hour. Our water heater was in the attic above the second floor. Overall I am pleased with the installation and Joe from the main office was very pleasant in dealing with answering all my questions.

  67. Shawn Rogers says:

    David and Louis just left my house after replacing my two water heating units. They were absolutely professional from the time they arrived until the time they left. They took extra steps to make sure my floor, my carpets, and my walls were protected from dirt and damage. I learned about them from a reference, and I plan to give them positive references in the future. Thanks guys!

  68. lee noack says:

    Great installation by David and Luis….thanks for your work

  69. Bethany Hebert & Carey McCue says:

    David and team were extremely professional, fast, and courteous. Despite being a fourth floor installation, we had no damage. David went above and beyond by completing a nice on the job training on the operation of the system. Thank You!

  70. John Moon says:

    Installation and replacement of 50 gallon Rheem tall water heater in attic along with replacement of gas valve and vent, flex connectors, emergency pressure release discharge pipe with plastic pipes and elbows. Prompt service and carpets protected. New gas valve and vent was required to be current with building code cost 189.50 and 49.50 extra along with install and replace fee quoted over telephone of 1,383.00. Installers worked well among attic clutter which amazed me. I was not pleased with disregard of our existing aluminum water heater pan by the plumber’s assistant who was standing around pivoting our old water heater with metal legs back and forth repeatedly making dents in bottom of our pan. I would think he would know not to treat our heater pan in this manner. Top of aluminum heater pan dented inward just above pan water discharge connection. New water heater not centered in pan. Pan may have been moved outward from preexisting location. I do not think any check was made on the water heater pan emergency water drain pipe that leads outside along second floor roof. area. I will have to test this issue myself. I also noticed plumber’s assistant screwing pipes together himself on new unit installation which may or may not be normative. Questions about yearly partial draining of water heater were answered in helpful manner. I wish our new Rheem water heater had LEGS like our old one had. I wish we had a normal water heater discharge faucet on our new unit {new faucet requires use of a screw driver} I am glad to be rid of the old water heater before it failed and flooded the house from the attic.

  71. Don Cotton says:

    This was a pleasant experience. They were very professional and courteous. We had some other work done last week on another project. We were surprised at clean up during the installation and afterwards . They checked all of the outlets to make sure there was adequate pressure. I appreciate Steve answering all of our questions and there was no pressure to purchase. Steve called up as well as sending an email. The service men called to let me know the time and they were very prompt. Will recommend your company. Thanks for a great experience.

  72. Jim Strong says:

    Juan and Catu professionally installed our water heater in a very efficient manner. Not only were they both curtious and knowledgeable, they took extra time to check out our other water heater purchased last year to make sure it was still performing as designed. I have recommended Houston Water Heaters to all my friends for plumbing needs. Thanks agin

  73. Mary C. Jimenez says:

    When my water heater went out I was not ready to deal with it and I got stressed out! Thank God I found Houston Water heaters first thing because they made it smooth and easy. Everyone from the beginning of telling what I needed to booking the appointment, the loan app to install was top service and a breeze. I know I got the best price in town bc i compared, definitely the best service and now I have the best system I can rely on for years to come 🙂 Thank you for providing Houston with the best!

  74. N. Bhatia says:

    I got the 40 Gal Gas Tall Rheem Fury-22V40F1 installed by Houston Water Heaters. It does not make any noise which is nice!!!

    The sales and service was very prompt and courteous. The price with warranty was reasonable too.

    The two installers who came in were quite courteous and knowledgeable. They uninstalled the old one and cleaned the area for any old debris. Then for the new water heater they installed, tested, cleaned up, etc. in a very professional manner. They provided clear instructions of how to-do things as an owner for igniting pilot light, easy way of draining water periodically too to help longevity of the heater, etc.

    I would certainly recommend Houston Water Heaters.

  75. Tim Joseph says:

    Could not have been more pleased with the service level of Houston Water Heaters crew, David Armstrong. They were on time, they were meticulous about floor protection and cleaned up after their work. All questions were answered, my requests for specific install requirements were met and the job was completed very quickly. I would strongly recommend Houston Water Heaters and David Armstrong.

  76. N. Bhatia says:

    I got the 40 Gal Gas Tall Rheem Fury-22V40F1 installed by Houston Water Heaters. It does not make any noise which is nice!!!
    The sales and service was very prompt and courteous. The price with warranty was reasonable too.
    The two installers who came in were quite courteous and knowledgeable. They uninstalled the old one and cleaned the area for any old debris. Then for the new water heater they installed, tested, cleaned up, etc. in a very professional manner. They provided clear instructions of how to-do things as an owner for igniting pilot light, easy way of draining water periodically too to help longevity of the heater, etc.
    I would certainly recommend Houston Water Heaters.

  77. Manoj & Hina Gandhi says:

    July 21, 2013
    We had two 40 gallons water heater installed yesterday. This was a pleasant experience.The service men were very professional and courteous. They called to let me know the time and they were very prompt. Could not have been more pleased with the service level of Houston Water Heaters crew. They were meticulous about floor protection and cleaned up after their work. All questions were answered, specific install requirements were met and the job was completed very quickly. I would strongly recommend Houston Water Heaters any time.

  78. lonnie scheps says:

    We got a 50 gallon Rheem short water heater installed. Prices were very reasonable and service was great. We were able to set an appointment 1 day after calling. David and his associate were extremely professional and they were in and out in under 2 hours. We are very satisfied.

  79. Marianne Drabek says:

    When I learned the hot water heater in my attic was 18 years old, I was determined to have it replaced as quick as possible. After one company gave me a very high estimate and a second plumber was already booked for the week, I was thrilled when Houston Water Heaters could give me an estimate and do the work the same day I called. The whole process went so smoothly, it’s hard for me to realize the job is done.

  80. Michael Yafi says:

    installed 2 tankless water heater
    excellent work
    very fast
    same day delivery and installation
    very clean work

  81. Mike Bogue says:

    I discovered a leak from my old hot water heater the night before a party at my house. Houston Water Heaters came to the rescue! The phone call to set up the appointment took 5 minutes at the longest. David and his crew showed up right on time. They were professional in the dealings with me and did a great job with the installation. Upon the completion of the installation, they showed me how the unit worked and provided me with direct contact should something go wrong. I must say it is rare to find such prompt professional service these days. I would recommend them to anyone in need of a new water heater.

  82. Jane Waguespack says:

    Great customer service. I called about a “tankless” water heater at first. After speaking with Joe, we realized that a conventional H20 heater would work as well. The men that came to install were on time, speedy, cleaned up after themselves, explained the new heater. Would definnitely recommend them to my friends.

  83. Tyroe McBayne says:

    Fantastic customer service. I called to inquire about replacing my water heater. Within a couple hours, my old unit was replaced. The service provided was fast, friendly and efficient. I would definitely recommend to family and friends..

  84. Janet A. says:

    We had a 50 gallon water heater installed in our attic and it was virtually painless. The technician was very informative and friendly. I will recommend Houston Water Heaters to neighbors and friends.

  85. Joel Paseman says:

    We were very satisfied and pleased with the service from your company yesterday in replacing our old water heater. Your servicemen, Juan and Cantu, were neatly dressed and left our residence clean. They showed us how to ignite the heater, set the controls and answered our questions. We appreciated your giving us an estimate of the costs on the telephone before they came to our house. — Since this was or first time using your company, we would gladly recommend you to our friends and neighbors. Thank you, by Joel Paseman

  86. Kathy Willis says:

    We were very pleased with the service we received from Houston Water Heaters after we decided to replace our leaking hot water heater with a tankless system. We received superb customer service from the initial conversation with Steve to the courteous treatment and expert installation by David and his assistant. We would not hesitate to recommend the company to anyone who is considering purchasing a new hot water system. Thank you for everything! We love our new tankless hot water system.

  87. Steve and Jenny Poling says:

    Our family was very satisfied with the work completed by Houston Water Heaters. David and Juan removed the old water heater from the attic and replaced it with a Rheem water heater. David gave provided preventative maintenance techinques too. We would recommend them to anyone looking to replace a conventional water heater. Pricing for service and equipment was competitive.

  88. Shailaja Butala says:

    Yesterday , Houston Water Heaters installed a 40 gallon water heater in my house. Cantu and Juan installed it just within 2 hours. Both of them were very professional, polite and courteous. They seemed to be expert in their job. Company’s customer service is fantastic, which is rare these days. They do the job at unbelievably reasonable price.

  89. Buddy Kluppel says:

    Yesterday: Houston Water Heater installed a 40 gallon water heater into the attic of my 2 story house and removed the old heater. I had called them at appx. 10:00AM and by 3:00 PM the new heater was installed and working. I am very pleased with the prompt and competent service that they provided as well as competitive pricing.

    I recommend them highly to anyone in need of a water heater. They are all knowledgeable about water heaters and did a fast and professional job of installing the new heater. In 12 years, when I need to replace the water heater, I will call them again!!!

    Buddy Kluppel

  90. Vladi Pimenov says:

    Houston Water Heaters replaced two 10-year old water heaters for me. One of them rusted through and was leaking. Called David at 8AM to set up an appointment. He was able to schedule the replacement for same day at 2PM. David and Luis did a great job installing two 40 gallon Rheem water heaters. They were quick, courteous, and overall very professional. They cleaned up after themselves and were done under 2 hours total. Couldn’t be happier with their work. Thanks!

  91. Henry Pham says:

    Houston water heaters it’s the best company to replace your hot water heater. From the minute I talked to the owner Steve, I knew I was in good hands. The installers, David and Luis, did a fantastic job. It took them 90 minutes to finish the job. My house has a very difficult space that many installers hesitated to do the job. It was no problem for these guys. I would recommend them to anybody.

  92. Robert J. Westover says:

    We are satisfied and pleased with the service from your company today in replacing our old A.O. Smith standard tank water heater with a new Navien tankless water heater. The installation was smooth with little disruption. The Plumbers were knowledgeable and very courteous to answer our questions and honor our requests. By Robert J. Westover

  93. Becky B. says:

    Wow! David and Luis just left. In less than 2 hrs, installed a new 50 gal heater for us. They make it look like child’s play. Thanks to them for their efficiency and professionalism! Would highly recommend!

  94. Marion Tankersley says:

    Great service ! I called midday on Sunday to request an estimate and earliest possible schedule to replace two water heaters in the attic space of our two story home, one of which had begun to leak. The service manager answered the call, just as he was leaving church. Unbelievable, he quoted me a fair price and asked, ” when do you want us there” . The installation scheduler called me back within an hour and we requested first thing Monday morning. Cantu & Luis arrived 9:30 am as agreed and completed the job in about 3 1/2 hours They were very professional.

    They great care to protect the floors and cleaned up before leaving. We will be happy to recommend your company to our friends.

  95. Andrea Black says:

    Quick and clean service. Very nice and professional.

  96. Dan B says:

    Very fast, efficient, professional service today. I highly recommend these guys.

  97. Juan M Nino says:

    Excellent service. Two water tank heaters were installed today at my house.
    From first call, clear answers both technical, prices, and warranty and very good advice and recommendations.
    Installation by Luis and his peer was excellent. Both were very well educated, respectful, provided a careful, clean and efficient service.
    An error on the tank type shipped was immediately corrected.
    Job delivery was great with detailed explanation of operation, unit care, and clean paper work completion.
    I am very pleased and highly recommend this company and Luis and his peer.

    Juan M Nino
    281 829-5878

  98. Mike Kubecker says:

    Great service.
    David called back right away He ask me what time I would like Him to be here. He showed up right on time
    Professional job neat and clean

  99. Henry Pham says:

    Two weeks after the initial installation of a 50 gal Rheem water heater, everything still works flawlessly. I still can’t believe how professional and good these guys are. Two other companies hesitated to do the job and then wanted to charge much more because of the “difficult installation”. On top of all this, I just received a $50 check for doing this review which I would’ve done anyway for free. Houston water heaters, you guys totally rock!

  100. Kevin Dunn says:

    We were very satisfied with the service of Houston Water Heaters. They were very prompt and installed the water heater within 3 or 4 hours (they installed 2 water heaters). The folks who installed the unit were friendly and professional. We would not hesitate to recommend this company to our friends and family.

  101. Jeff Rossman says:

    I was very pleased with the quality work done by Luis & Cantu of Houston Water Heaters when they installed a new 40 gallon gas Rheem Hot Water Tank. The installation was thorough and the work area was cleaned-up afterwards. I will definitely refer my family and friends to Houston Water Heaters. I received a quality product, installed by quality technicians at a competitive price. You can’t beat that. Thanks!!!

  102. Roberta Mortensen says:

    I am very pleased with the prompt and courteous service your team provided. They called a half hour before they came, which was right at the scheduled time. They pointed out problem areas not only for our water heaters but also for a leaky A/C unit too. Good Job! They also installed a roof cap for one of our new heaters that had been missing. Job well done.

  103. Larry Hunter says:

    Great service….real professionals. Very neat and careful about your property. Very prompt and timely with no suprises or hidden costs.

  104. Cynthia Muncie says:

    Steve answered my call quickly and answered my questions concisely; he was helpful, knowledgeable and professional. Everything happened exactly as he had indicated. I was called first thing Monday morning to set the first available appointment that morning; David Armstrong with a helper arrived exactly as promised they immediately covered my wood floors with cardboard and my carpet with heavy drop cloths, all the way up the stairs and with more pads and drop cloths upstairs to the attic. The removal and reinstallation of a new professional Rheem hot water heater was done from start to finish in 1 1/2 hours. Once completed, David then took me up in the attic showed me all the pertinent information regarding the new water heater, as well as giving me all the warranty and owners manual. They did an outstanding job and I would recommend Houston Water Heaters highly.

  105. Richard P. says:

    I had the Navien NPE-240A installed yesterday and I was extremely pleased with the service provided by Houston Water Heaters. David and Justin completed the install of this new system in my home and did a great job! The professionalism and dedication to getting the job done right was much appreciated! It is quite obvious that Houston Water Heaters staff and installers know their products and how to get the job done to meet the customers expectations. I will recommend Houston Water Heaters to my friends and neighbors and continue to use their services in the future!

  106. Alicia Ten Eyck says:

    Luis and Cantu did a fine job installing my new water heater. Your price is fair, Luis and Cantu seemed honest and competent. No add ons or surprises. Thank you for squeezing me in the day after I called in. Neighbors share referrals and your name and phone number will be the making the rounds in my neighborhood. Thank you!

    Alicia

  107. Steve Colvin says:

    I called Houston Water Heaters late in the afternoon on a Monday and they installed two Pro Classic water heaters by Tuesday morning.

    In addition to being this responsive to set up the service, the friendly and competent installers should be commended, too. The install was done quickly and very neatly (they laid runners down to protect my stairway and carpet). They removed the old units and the only change to my house was 2 new water heaters to replace my 2 old water heaters. No damage. No dirt.

    What else can I as a homeowner want than that?

  108. Roy Guerra says:

    Great job done installing my new water heater.
    Very professional work.
    Very informative on heater and how to maintain it.

    Roy Guerra

  109. Laurie C. says:

    Thanks for the prompt & courteous service. Our upstairs water heater started leaking on Saturday. I contacted Houston Water Heaters on Saturday evening & got a response within 15 minutes. Service was set up for 9:00 am Monday morning. I am very impressed with the service. David Armstrong and his assistant were on time & completed the job quickly. Thank You. I will be calling again when it is time to replace my second water heater.

  110. J Fisher says:

    I just want to thank David and his helper( sorry I didn’t get his name) for doing a fantastic job of removing and installing my 40 gal water heater. They called before arriving and came when they said they would be here. After they installed the new water heater ,David explained to me how to light it should the pilot light ever go out. The job was done in about two hours and they let my carpet just they way they found it-spotless!!!! Thanks David and his Helper!!!!!

  111. Matt Reeves says:

    Excellent service. I called around 10am, Steve answered all of my questions and set us up with same day install. The installers contacted me about 15 minutes later to set up the appointment. They arrived a couple minutes early (hard to find any contractor that will do that) and had the old water heater out and the new one installed in about 1.5 hours. After the install, they showed me their work and went over all of the paperwork with me. The price we paid was more than fair considering we received same day service (they finished by 2:30pm) and a quicker install than I could have done myself. Another local company wanted to charge us 2X what we paid for the same service. Well done.

  112. Georgia Hsieh says:

    I had a great experience with Houston Water Heaters. On the morning my old
    water heater broke and was leaking, I checked online for replacements. I
    came across Houston Water Heaters, and they gave me a quote over the phone
    for a replacement heater. After checking around, I realized they were
    offering a quality product at a very reasonable price. Long story short,
    after giving them the “go-ahead”, less than
    3 hours later, my water heater was replaced and functioning. Luis and Cantu
    were fast, efficient and courteous. It was about as hassle free as
    possible. Thanks! GRH

  113. Richard Polson says:

    Called about a hot water heater and it was delivered and installed 5 hours later. Great job, kept me informed on status of arrival so I did not have to wait around all day waiting. Certainly recommend to anyone needing their service and/or products.

    Richard Polson

  114. Fernando Javier Monti says:

    The service is very good and professional. They arrived at the hour we agreed and in 2 hours the new water heater was working and everything remained clean as it was before. Very professional guys.

  115. John Sortino says:

    We woke up on Saturday morning – the Saturday after Thanksgiving to no hot water. I called Houston Water Heaters at 10AM on Saturday morning and they were out at my house before 1:30 PM and took about an hour to remove my old water heater out of my attic & install the new water heater.
    From the time I called to the time Luis & Cantu were finished was just a great professional and courteous experience. Quality products at a great price.
    I will gladly recommend Houston Water Heaters to family & friends!

  116. Dennis Marrou says:

    I am a bit of a do-it-yourself person and have researched tankless heaters and received three other quotes for replacement. When I found Houston Water Heaters on the internet and spoke with Steve, I was very pleased with how he described the work process as well as the very competative bid with a high quality product. His staff communicated effectively with me to coordinate the installation and they arrived promptly at the agreed upon time. David and his apprentice were courteous and took great care to protect my property from any damage. Upon completion they explained the warranty in detail as well as instructing me on the operation and maintenance of the heater. The work was completed in a quality manner. It is great to feel that I received great value in purchasing a quality product with quality installation from a fine honest company. I would definately recommend them to you for your water heater replacement!

  117. Lee Huang says:

    I was amazed by the quick responses and great service provided by Houston Water Heaters. Firstly, they followed up with me right after Thanksgiving week ( I sent the online request on Thanksgiving day). Secondly, they were very responsible by calling me to clarify the size of the attic and my old water heater to ensure the new one would be installed properly. Thirdly, they were patient with rescheduling, I called them a few of times and one of the call was at 7:15 am. Lastly, David and Justin were very professional and friendly, they called 15 minutes ahead of time as they said would , and they explained things thoroughly.
    –Lee Huang

  118. Lee Huang says:

    I was amazed by the quick responses and great service provided by Houston Water Heaters. Firstly, they followed up with me right after Thanksgiving week ( I sent the online request on Thanksgiving day). Secondly, they were very responsible by calling me to clarify the size of the attic and my old water heater to ensure the new one would be installed properly. Thirdly, they were patient with rescheduling, I called them a few of times and one of the calls was at 7:15 am. Lastly, David and Justin were very professional and friendly, they called 15 minutes ahead of time as they said would , and they explained things thoroughly.
    –Lee Huang

  119. Mercy Buck says:

    We had 2 water heaters installed and the experience with Houston Water Heaters was exceptional. They were very prompt in scheduling our repairs the same day and had our work order expedited for the following day. The service men were very professional, friendly and very respectful of my home. They had exceptional work ethic and walked me through the entire process when they were done. I will not hesitate to recommend Houston water heaters to friends & family.
    Satisfied customer
    Mercy Buck

  120. Richard Meninger says:

    Steve answered all of my questions, including which tank to install and a solution to long waits for hot water. David Armstrong with a helper arrived early and completed installation of a 50 gallon Rheem heater and a hot water circulating pump in about 2 hours. The pump has worked as promised delivering hot water quickly to the master bath. They did an outstanding job, including protecting the work areas. I highly recommend Houston Water Heaters.

    Richard M. Spring

  121. Algretta Owens says:

    I am very satisfied with the service from Houston Water Heaters. They were on time and very polite. Explained everything to me in detail from start t finish. It only took about 2 hours for the installation. Workers were very nice. I’m glad I chose this company!!!!!

  122. William Douglas says:

    I was very pleased with the installation and service performed by David and Justin of Houston Water Heaters. They were prompt and professional and completed the entire job in about two hours. I would not hesitate to recommend this company to anybody.

  123. James Bettis says:

    I had a Navien tankless water heater installed by David on 12-11-2013. He was extremely professional and courteous. The work was completed in 5 hours and they did a great job cleaning up and putting everything back in it’s place. David reviewed the operations of the heater, warranty and government rebate information.
    They did a great job. Thanks

  124. Linda Foster says:

    I was at my wits end – J Moore was going to charge me 1600 to install new water heater, and this right before Christmas and I have g/kids – read the reviews about Houston Water Heater and called. Joe quoted me a price that I couldn’t believe. Luis and Cantu came within 4 hours and installed my new water heater. They were polite and did their job quickly, and didn’t leave a mess. This is my go to guys from now on!!!

  125. Joseph Thompson says:

    I was extremely pleased with the way Steve walked me through the various types of water heaters and his instant quote (Great price). David and Justin showed up on time and installed 2 new heaters, they were very courteous and respectful of our home. I would definitely recommend this company to our friends and family. Thanks for the great service.

  126. Pat Rodriguez says:

    I wish to thank Steve from Houston Water Heaters for his courteous and prompt service today. The job was done as promised, great staff, Osbaldo and Luis. I will certainly recommend your company to friends and family.

  127. Jeff R. says:

    Houston water heaters did a great job installing our new water heater. They arrived on time and swapped out the old unit in about an hour. I would recommend Houston water heaters due to their professionalism and quality of work.

  128. Fay Leach says:

    We had a water heater installed by Houston Water Heaters. They did excellent work!!! They also had to bring some things up in the
    attic by the water heater UP TO CODE. The men were very skilled in their profession and very friendly. We would gladly recommend
    them to others!

  129. Rosilda says:

    Just like every other family we have a thnouasd things going every week and we don’t have a money tree growing in the back yard. My husband and I heard a lot of popping sounds coming from the attic. It did not take long to figure out that the hot water heater was the source of the noise. We had tried to ignore it for a while but it soon became VERY loud. We called a local company; we live in the Clear Lake area, and had to wait 2 days for them to come to the house to give us a price on replacing the hot water heater. During that time we made other calls and even talked to a friend we know who works for a plumber looking to get an idea on prices.It was the beginning of the 4th of July week when I called Houston Water Heaters on a Saturday and did not really expect a return call, but sure enough a gentleman named Steve promptly returned my phone call! I was shocked to find that not only could they come out and replace our hot water heater right away, but they could do it for $200 less than any other company we talked to. It was so nice not to have to make an appt. for someone to come out just to give you prices!! When the installers came out, they took great care to protect my carpet and floors while working in my attic and they were careful to watch where the hot water was drained off to so as not to destroy any of my landscaping! When they were finished, they cleaned up everything as if they had never been here. The men were courteous at all times they, called me prior to my appointment to let me know they were on their way, and while working they kept me informed of the progress of the job. Once done they answered all my questions fully before leaving and made sure I had the necessary paper work.If ever I need another hot water heater, or when my parent’s hot water heater finally gives out, I will definitely make sure that Houston Water Heaters is the company that does the job. I felt very confident in the work that was done. That, their prices, coupled with the fact that I have had no problems with the heater is all anyone can expect!I would recommend them to anyone needing a new hot water heater installed!!!!M Davis

  130. Sandra says:

    When I learned that I was in need of a new water htaeer, I started searching online. After researching new water htaeers, I came across Houston Water Heaters on the web.I filled out the contact section and within a matter of minutes I received a call from the owner, Steve Williams. After speaking with Steve, it was apparent to me that Houston Water Heaters was the type of company that you look for to take care of your needs in a timely manner. I had spoke to Steve on a Sunday night and he wanted to set up the install for the next day.When I was able to get back with Steve to set up the install, he remembered our conversation details. For a company, let alone the owner to remember details specific to one persons needs means a lot in the business industry. I set up the appointment for the install and the installers were very punctual and the work quality was very good. The entire install took approximately an hour and a half. Oh, and the install was in the attic. If you decide to use Houston Water Heaters, you will not be disappointed with any aspect of this company.

  131. Mudana says:

    When my hot water heater went out, I statred looking for someone to replace it. Houston Water Heaters was the first place I called and told them I was shopping. Eight phone calls later, I was back with them. The customer service and direct answers were what I was looking for and didn’t get it with the other 7 phone calls. Needless to say, I went back to Houston Water Heaters. David and Ray came out and did an outstanding job. My heater was surrounded by a/c vents and they did the job without disturbing or damaging anything. Very impressed!

  132. You guys are amazing! I can’t believe how quickly and efficiently you replaced my old water heater. I was impressed that you laid cardboard on the floor so that you would not dirty my floors and everyone was so friendly. Thank you for a good experience. I’ll remember to call Houston Water Heaters the next time I have trouble or need my existing heater replaced.

  133. G.Joe says:

    Houston Water Heaters did a great job from start to finish. I had not replaced water heaters before and had a great experience from the phone consultation that I had with Joe Navarro on models and pricing, to the delivery and installation by David Armstrong and Justin. The install was professional, clean, and quick. I hope to get many years of service from my new Rheem water heaters! Thank you Houston Water Heaters!

  134. Robert Grossman says:

    Gabrial put in a new water heater for us today and we could not be happier.we were so satisfied. With promptness and professionalism with the way the work was done.

  135. Ken Brainard says:

    Called and talked to steve. He answered all my questions. David and Louis showed up on time and replaced the water heater. They covered our hardwood and carpeted floors before they started. They did a great job. Thanks Steve….

  136. W. Winborne says:

    I called Houston Water Heaters and talked to Steve and told him that I needed a water heater and in a couple of hours he had two guys at my house. Great job guys for the great service and installation. I will be a repeat customer.

  137. Robin Rumsey says:

    My experience with Houston Water Heaters was excellent! They showed up right on time, were very professional, and completed the job in the 2 hour time window projected. The price was right, and the installers friendly and informative. Thank you for a job well done!

  138. Stacy Smith says:

    Fast, friendly service. Very professional installation service. I would highly recommend Houston Water Heaters to anyone!

  139. Kyle Harrell says:

    Saw that you were installing new water heaters across the street. When I asked about price I asked if they (David) could do the same job for same price on Monday he said yes. I already had an appointment with another company to do replace my water heaters. I canceled them. Your price was the same as the other company with the same brand but smaller model and a warranty that was less. So for the same price I am getting two better waters heaters.

  140. I was busy at work so didn’t get a chance to call untill noon and told Steve I couldn’t be home before 4:00. But Gabriel & Roman were there waiting for me! They covered my floors before they started working and I had a new quality water heater in no time. They were life savers!

  141. Peer Nelson says:

    I made the call to Houston Water Heaters and within 4 hours my old water heater was removed and replaced. Gabriel and Roman were efficient, polite and they did a great job. I will recommend Houston Water heaters to my friends and neighbors in the event they need service or replacement for their water heaters.

Leave a Reply

© 2016: Water heater Installation, Master: Steve B. Williams, All Rights Reserved...... Texas State Board of Plumbing Examiners Box 4200, Austin, Texas, 78765 800-845-6584 or 512-936-5200 MPL 15536 | Awesome Theme by: D5 Creation | Powered by: WordPress